Category: Faqs

What is physical therapy?

September 8th, 2016

Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it. While every patient’s condition and pain is unique, your

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How do I know if physical therapy will help me?

September 8th, 2016

If you are having symptoms or limitations, contact us today to discuss your current condition. We can discuss your options and help determine if physical therapy is right for you. A thorough physical therapy evaluation is typically the best way to determine if physical therapy will help you.

Can I go to any physical therapy I choose?

September 8th, 2016

As a patient you have the right to receive physical therapy at any place you choose. At ProActive Physical Therapy and Sports Rehab, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability

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How do I schedule an appointment?

September 8th, 2016

Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment.

What should I bring to my first appointment?

September 8th, 2016

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage. To bring on your first visit: Insurance information (we will make a copy of your card). Print out the patient forms, fill them out, and bring them

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Will it hurt?

September 8th, 2016

Physical therapy is not meant to hurt, but to relieve symptoms. However, as you restore your mobility, symptomslevels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We

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Does insurance cover my treatment?

September 8th, 2016

Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

What if I don’t have insurance?

September 8th, 2016

ProActive offers evaluations and treatments at a cash pay rate. No insurance, no problem.

What type of payment do you accept?

September 8th, 2016

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on

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What do I wear?

September 8th, 2016

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.