Patient Information – New

Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

If you are having symptoms or limitations, contact us today to discuss your current condition. We can discuss your options and help determine if physical therapy is right for you. A thorough physical therapy evaluation is typically the best way to determine if physical therapy will help you.

As a patient you have the right to receive physical therapy at any place you choose. At ProActive Physical Therapy & Sports Rehab, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and maximize your potential.

Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment.

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

To bring on your first visit:

• Insurance information (we will make a copy of your card).
• Print out the patient forms, fill them out, and bring them with you.
• In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
• A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
• Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
• Please wear comfortable clothing that allows easy access to your problem areas.

Physical therapy is not meant to hurt, but to relieve symptoms. However, as you restore your mobility, symptomslevels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick symptoms relief and back to normal activities.

Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

ProActive Physical Therapy & Sports Rehab offers evaluations and treatments at a cash pay rate. No insurance, no problem.

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

Typically, the first session lasts for approximately 1 hour. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

Each patient’s diagnosis is different, so your physical therapist will help develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs, are state licensed, and have either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program and determine what exercises would be helpful in your continued recover.